:root{--egsc-navy:#0e2238;--egsc-cyan:#0dafd7;--egsc-orange:#f46b2a;--egsc-paper:#f6f9fb}
.egsc__consent-dialog[hidden]{display:none}.egsc.is-consent-blocked .egsc__panel{display:none}
.egsc{position:fixed;right:24px;bottom:24px;z-index:99990;font-family:inherit}.egsc__launcher{position:relative;width:60px;height:60px;border:0;border-radius:50%;background:linear-gradient(145deg,var(--egsc-orange),#ff9a5e);color:#fff;font-size:26px;box-shadow:0 18px 45px rgba(14,34,56,.22);cursor:pointer}.egsc__pulse{position:absolute;inset:-6px;border:1px solid rgba(244,107,42,.45);border-radius:inherit;animation:egsc-pulse 2.4s infinite}.egsc__panel{display:none;position:absolute;right:0;bottom:74px;width:min(390px,calc(100vw - 28px));height:min(620px,calc(100vh - 120px));background:rgba(255,255,255,.96);backdrop-filter:blur(18px);border:1px solid rgba(13,175,215,.18);border-radius:24px;overflow:hidden;box-shadow:0 28px 80px rgba(14,34,56,.24);grid-template-rows:auto 1fr auto auto auto}.egsc.is-open .egsc__panel{display:grid;animation:egsc-open .24s ease-out}.egsc__header{padding:18px 20px;background:linear-gradient(115deg,var(--egsc-navy),#17496a);color:#fff;display:flex;justify-content:space-between;align-items:flex-start}.egsc__header div{display:grid}.egsc__header small{font-size:9px;letter-spacing:.14em;color:var(--egsc-orange);font-weight:800}.egsc__header strong{font-size:24px}.egsc__header span{font-size:12px;opacity:.78}.egsc__header button{border:0;background:rgba(255,255,255,.12);color:#fff;border-radius:50%;width:32px;height:32px;font-size:23px;cursor:pointer}.egsc__messages{padding:18px;overflow:auto;background:radial-gradient(circle at 90% 5%,rgba(13,175,215,.1),transparent 35%),var(--egsc-paper)}.egsc__message{max-width:86%;padding:11px 14px;margin:0 0 10px;border-radius:15px;background:#fff;color:var(--egsc-navy);font-size:14px;line-height:1.5;box-shadow:0 5px 20px rgba(14,34,56,.06);white-space:pre-line}.egsc__message.is-visitor{margin-left:auto;background:var(--egsc-navy);color:#fff;border-bottom-right-radius:4px}.egsc__message.is-assistant{border-bottom-left-radius:4px}.egsc__message.is-operator{border-left:3px solid var(--egsc-orange);background:#fff4ec}.egsc__handoff{display:flex;flex-wrap:wrap;gap:8px;padding:10px 14px;border-top:1px solid #e4edf2}.egsc__handoff button,.egsc__handoff a{border:0;background:none;color:#31546c;font-size:12px;text-decoration:underline;cursor:pointer;padding:3px}.egsc__form{display:grid;grid-template-columns:1fr 42px;gap:8px;padding:10px 14px}.egsc__form textarea{resize:none;border:1px solid #dbe7ed;border-radius:13px;padding:11px;font:inherit;outline:none}.egsc__form textarea:focus{border-color:var(--egsc-cyan)}.egsc__form button{border:0;border-radius:13px;background:var(--egsc-cyan);color:#fff;font-size:22px;cursor:pointer}.egsc__privacy{padding:0 14px 12px;color:#718392;font-size:9px;line-height:1.35}@keyframes egsc-pulse{50%{transform:scale(1.13);opacity:.15}}@keyframes egsc-open{from{transform:translateY(12px) scale(.98);opacity:0}}@media(max-width:600px){.egsc{right:14px;bottom:14px}.egsc__panel{position:fixed;inset:12px;width:auto;height:auto}}

.egsc__badge{position:absolute;right:-4px;top:-5px;min-width:22px;height:22px;padding:0 5px;border:3px solid #fff;border-radius:999px;background:var(--egsc-orange);color:#fff;font-size:11px;line-height:16px;text-align:center;box-sizing:border-box}.egsc__typing{min-height:24px;padding:5px 18px;color:#647b8c;font-size:11px;font-style:italic;background:var(--egsc-paper)}.egsc__typing::before{content:'';display:inline-block;width:6px;height:6px;margin-right:7px;border-radius:50%;background:var(--egsc-orange);animation:egsc-typing 1s infinite alternate}.egsc__message.is-operator{display:flex;gap:9px;align-items:flex-start}.egsc__message.is-operator>img{width:30px;height:30px;border-radius:50%;object-fit:cover;flex:0 0 30px}.egsc__message.is-operator>span{display:grid;gap:3px}.egsc__message.is-operator strong{font-size:11px;color:var(--egsc-orange)}@keyframes egsc-typing{to{opacity:.25;transform:scale(.72)}}
.egsc__message a{display:inline-block;margin-top:5px;color:#087b99;font-weight:800;text-decoration:underline}.egsc__message.is-visitor a{color:#fff}

.egsc__launcher-icon{position:relative;z-index:1;width:29px;height:29px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.egsc__identity{display:flex!important;grid-template-columns:none!important;align-items:center;gap:10px}.egsc__identity>img{width:42px;height:42px;border-radius:50%;object-fit:cover;box-shadow:0 4px 14px rgba(14,34,56,.18)}.egsc__identity>div{display:grid}.egsc__message.is-assistant{display:flex;gap:9px;align-items:flex-start}.egsc__message.is-assistant>img{width:30px;height:30px;border-radius:50%;object-fit:cover;flex:0 0 30px}.egsc__message.is-assistant>span{display:block;min-width:0}

.egsc__form{grid-template-columns:1fr 42px}.egsc__form.has-attachment{grid-template-columns:34px 1fr 42px}.egsc__attachment{display:grid;place-items:center;width:34px;height:42px;align-self:end;border:1px solid #dbe7ed;border-radius:12px;background:#fff;color:var(--egsc-navy);font-size:18px;cursor:pointer}.egsc__attachment[hidden]{display:none}.egsc__attachment input{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}.egsc__attachment.is-loading{opacity:.5;pointer-events:none}.egsc__upload-note{display:block;padding:0 16px 8px;color:#31546c;font-size:11px}.egsc__message.is-attachment a{color:inherit;font-weight:700;text-decoration:underline}

.egsc__request[hidden]{display:none}.egsc__request{margin:0;padding:14px 16px;overflow:auto;background:#fff;border-top:1px solid #e4edf2;display:grid;gap:9px}.egsc__request-head{display:flex;align-items:center;justify-content:space-between}.egsc__request-head strong{font-size:16px;color:var(--egsc-navy)}.egsc__request-head button{width:28px;height:28px;border:0;border-radius:50%;background:#eef5f7;color:var(--egsc-navy);font-size:20px;cursor:pointer}.egsc__request>p{margin:0;color:#526b7c;font-size:12px;line-height:1.45}.egsc__request label{display:grid;gap:4px;color:var(--egsc-navy);font-size:11px;font-weight:700}.egsc__request label small{font-weight:400}.egsc__request input:not([type=checkbox]),.egsc__request textarea{width:100%;box-sizing:border-box;border:1px solid #dbe7ed;border-radius:10px;padding:8px 10px;font:inherit;font-size:13px;resize:vertical}.egsc__request input:focus,.egsc__request textarea:focus{outline:2px solid rgba(13,175,215,.18);border-color:var(--egsc-cyan)}.egsc__request .egsc__request-privacy{display:flex;grid-template-columns:none;align-items:flex-start;gap:7px;font-weight:400;line-height:1.35}.egsc__request-privacy input{margin-top:2px}.egsc__request>button[type=submit]{border:0;border-radius:11px;padding:10px 14px;background:var(--egsc-navy);color:#fff;font-weight:800;cursor:pointer}.egsc__request>button[disabled]{opacity:.55}.egsc__request>[data-egsc-request-status]{color:var(--egsc-orange);font-size:11px}.egsc__form[hidden]{display:none}
.egsc__live-choice[hidden],.egsc__live-choice form[hidden],.egsc__live-choice-actions[hidden]{display:none}.egsc__live-choice{display:grid;gap:10px;max-height:390px;overflow:auto;padding:14px 16px;border-top:1px solid #e4edf2;background:#fff}.egsc__live-choice-head{display:flex;align-items:center;justify-content:space-between;gap:12px}.egsc__live-choice-head strong{color:var(--egsc-navy);font-size:14px}.egsc__live-choice-head button{width:27px;height:27px;border:0;border-radius:50%;background:#eef5f7;color:var(--egsc-navy);font-size:19px;cursor:pointer}.egsc__live-choice-actions{display:grid;grid-template-columns:1fr 1fr;gap:8px}.egsc__live-choice-actions button{min-height:58px;padding:9px;border:1px solid #dbe7ed;border-radius:12px;background:#f6fafb;color:var(--egsc-navy);font-size:12px;font-weight:800;cursor:pointer}.egsc__live-choice-actions button:last-child{border-color:rgba(244,107,42,.32);background:#fff4ec}.egsc__live-choice form{display:grid;gap:9px}.egsc__live-choice label{display:grid;gap:5px;color:var(--egsc-navy);font-size:11px;font-weight:800}.egsc__live-choice textarea{width:100%;box-sizing:border-box;padding:10px;border:1px solid #dbe7ed;border-radius:11px;resize:vertical;font:inherit;font-size:12px;line-height:1.45}.egsc__live-choice form>small{color:#637a8a;font-size:10px;line-height:1.4}.egsc__live-choice form>div{display:flex;justify-content:flex-end;gap:8px}.egsc__live-choice form button{padding:8px 11px;border:0;border-radius:9px;background:#eaf1f4;color:var(--egsc-navy);font-size:11px;font-weight:800;cursor:pointer}.egsc__live-choice form button[type=submit]{background:var(--egsc-navy);color:#fff}.egsc__live-choice>[data-egsc-live-choice-status]{color:var(--egsc-orange);font-size:11px}
.egsc__offline-confirm[hidden]{display:none}.egsc__offline-confirm{display:grid;gap:8px;padding:11px;border:1px solid rgba(244,107,42,.3);border-radius:12px;background:#fff4ec;color:var(--egsc-navy)}.egsc__offline-confirm strong{font-size:12px}.egsc__offline-confirm p{margin:0;font-size:11px;line-height:1.45}.egsc__offline-confirm>div{display:flex;justify-content:flex-end;gap:7px;flex-wrap:wrap}.egsc__offline-confirm button{padding:8px 10px;border:0;border-radius:9px;background:#e9eff2;color:var(--egsc-navy);font-size:10px;font-weight:800;cursor:pointer}.egsc__offline-confirm button:last-child{background:var(--egsc-orange);color:#fff}
.egsc__conversion{margin:10px 14px;padding:14px;border:1px solid rgba(13,176,211,.24);border-radius:16px;background:linear-gradient(135deg,rgba(255,255,255,.96),rgba(224,248,252,.92));box-shadow:0 12px 30px rgba(8,35,61,.1);display:grid;gap:7px;color:#0b223b}.egsc__conversion strong{font-size:14px;line-height:1.3}.egsc__conversion span{font-size:12px;line-height:1.45;color:#46586a}.egsc__conversion button{justify-self:start;border:0;border-radius:999px;background:#0b223b;color:#fff;padding:9px 14px;font-weight:700;cursor:pointer}.egsc__conversion button:disabled{opacity:.55;cursor:wait}
.egsc__consent-dialog{position:absolute;right:0;bottom:74px;width:min(330px,calc(100vw - 28px));box-sizing:border-box;padding:20px;background:#fff;border:1px solid rgba(13,175,215,.22);border-radius:16px;box-shadow:0 20px 60px rgba(14,34,56,.24);color:var(--egsc-navy)}
.egsc__consent-dialog>strong{display:block;padding-right:28px;font-size:17px;line-height:1.25}
.egsc__consent-dialog>p{margin:9px 0 16px;color:#526b7c;font-size:13px;line-height:1.5}
.egsc__consent-close{position:absolute;top:10px;right:10px;width:30px;height:30px;border:0;border-radius:50%;background:#eef5f7;color:var(--egsc-navy);font-size:20px;cursor:pointer}
.egsc__consent-actions{display:flex;justify-content:flex-end;gap:8px;flex-wrap:wrap}
.egsc__consent-actions button{min-height:40px;padding:9px 12px;border:0;border-radius:9px;background:#eaf1f4;color:var(--egsc-navy);font:inherit;font-size:12px;font-weight:800;cursor:pointer}
.egsc__consent-actions button:last-child{background:var(--egsc-orange);color:#fff}
.egsc__consent-dialog button:focus-visible{outline:3px solid rgba(13,175,215,.35);outline-offset:2px}
@media(max-width:600px){.egsc__consent-dialog{position:fixed;right:14px;bottom:86px;left:14px;width:auto}}